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Peak Whitening, LLC

405 S Cascade ave, suite 205

Colorado Springs, Co 80903

peak.whitening.cos@gmail.com

719-271-9908

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©2024 by Peak Whitening. Proudly created with Wix.com

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Cancellation/refund policy

Peak Whitening requires 24 hours notice to cancel/reschedule your appointment. We understand emergencies can happen at any time, and we ask that you call us for cancellations less than 24 hours before appointment time. Cancellations with less than 24 hours notice may result in the forfeiture of the deposit.

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No Show Policy​

To respect everyone's time, we enforce a  "Three Strikes" policy for missed appointments.

No-Show Definition:

Missing an appointment without notice.

Strikes:

Strike 1: Courtesy reminder and warning. Deposit required for future booking.

Strike 2: Second warning. Prepayment required for future bookings.

Strike 3: Removal from our schedule. No further bookings allowed.

Prepaid Appointments:

Non-refundable.

If you no-show or cancel late, you forfeit your payment.

We understand emergencies happen, and exceptions may be made at our discretion.

 

 

Deposit Policy

To secure your reservation, a deposit of up to $25 for service for one client or $50 for service of two clients will be collected.  This deposit will be applied towards the final payment for the service. The deposit is non-refundable in the event of a cancellation. However, if you need to reschedule, we will gladly apply your deposit to the new reservation date, subject to availability. If you fail to show up for your scheduled appointment without prior notice, the deposit will be forfeited. We understand that unforeseen circumstances may arise, and exceptions may be considered on a case-by-case basis at our discretion.

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Refund Policy

Refunds will not be issued for any deposits made. However, if you have extenuating circumstances, please contact us, and we will do our best to work with you to find a suitable solution.

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If you are unsatisfied in any way with your service please contact us at peak.whitening.cos@gmail.com and we will do our best to make things right. Peak Whitening does not guarantee any refunds for our teeth whitening products or services

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Consent to Email and SMS

By providing your phone number you consent to text messages from Peak Whitening.

By providing your email address you consent to receiving emails from Peak Whitening, including important pre and post-appointment instructions. 

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Fulfillment/Shipping policy

We are currently not equipped to offer shipping on our physical products (at home whitening products). Items are offered at time of service or for in office pickup only.

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Click here for Terms and Conditions and Privacy Policy

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